FAQ

Q: I keep getting the message "The Log-in ID you entered is invalid."
A: Please start from "Registration for New Users" at the top left.

Q: What is the payment method?
A: Credit card (online).

Q: How I change or cancel my reservation online?
A: Please click "Confirm/Change" button on the left and proceed.

Q: How can I edit my personal information?
A: Please log in and click "Edit Personal Account Information".

Q: My credit card was declined. What is the reason?
A: Please inquire to your credit card company.